SupportGlossary

46. Glossary

Every term defined in one place. Cross-referenced where useful.


adapter The internal piece of code in Daalu that talks to one specific external system. Each integration uses one adapter. See Chapter 10.

admin A user with is_admin=true on the tenant. Can manage users, integrations, and tenant settings. See Chapter 9.

agent A configured autonomous behaviour that runs on a schedule or trigger. Examples: the briefing agent, the reconciler, the alert-explainer. See Chapter 19.

AI Factory The GPU observability page — live utilisation, thermals, and the fleet-wide diagnostics/benchmark/reliability operations. See Chapter 50.

alert A signal worth a human’s attention. Created when an event matches an alert rule. See Chapter 11.

alert rule The recipe that promotes events into alerts. Defined either in your observability stack or in Daalu’s Settings → Alert rules.

API token — see personal access token.

Assistant The AI co-pilot. A chat panel that can investigate, propose, and notify. See Chapter 12.

audit log Tenant-wide log of every state-changing action. Admin-only. See Chapter 24.

bootstrap token The one-shot credential used to set up cluster federation. Expires after 1 hour. See Chapter 34.

break-glass admin The one local administrator account on a management environment’s source-of-truth console, for when single sign-on itself is unavailable. Chosen (or generated) at environment creation and shown exactly once. See Chapter 27.

briefing The auto-generated summary on the home page. Runs daily. See Chapter 5 and Chapter 19.

briefing time The hour at which the briefing agent runs in your tenant’s time zone. Configurable.

chat (tier) The default LLM SKU for typical Assistant turns. See Chapter 41.

bundled source of truth The Nautobot instance included in every management environment, wired to Daalu automatically — no URL or token to paste. See Chapter 27 and Chapter 30.

change proposal A structured request to mutate state, awaiting human approval before execution. The central safety primitive in Daalu. See Chapter 18.

classifier (tier) A small, cheap LLM SKU for routing/classification decisions. See Chapter 41.

cluster federation The pattern by which Daalu reaches your on-prem/private Kubernetes clusters through an outbound WireGuard tunnel. See Chapter 14.

cost-anomaly agent The shipped agent that flags significant spend deviations. See Chapter 19.

daalu-edge The Helm chart you install in your cluster to enable federation. See Chapter 34.

daalu-vllm The open serving stack Daalu deploys onto your GPU node when you connect a GPU — you don’t install it yourself. See Chapter 35.

dashboard A Grafana-defined board rendered natively inside Daalu, its panels filled from your own Prometheus/Loki. Grafana stays the catalog; Daalu does the rendering. See Chapter 48.

device terminal The in-browser SSH session to a fabric device, opened from the topology view. Uses the tenant’s stored device credential; reaches private management IPs through the cluster tunnel. See Chapter 49.

drift A difference between the source-of-truth and the live state of a device. Detected by the reconciler. See Chapter 13.

event The lowest-level observation. Every adapter emits events. Some events become alerts. See Chapter 11.

executor The internal Daalu service with credentials to mutate external state. Acts only on approved change proposals. See Chapter 18.

federation tunnel The WireGuard connection between your cluster and the Daalu hub. See Chapter 14.

four-eyes rule The constraint that a user cannot approve a change proposal they (or the Assistant on their behalf) proposed. See Chapter 6.

hub The Daalu-side WireGuard server that terminates federation tunnels. Operated by us; you don’t see it directly. See Chapter 34.

incident A grouping of alerts under a single ongoing investigation. Has a timeline and a postmortem. See Chapter 20.

ingest API key A separate credential class used by POST /api/v1/events and similar webhook endpoints. Different from PATs. See Chapter 33.

integration Daalu’s connection to one of your external systems. The unit of configuration on the Managed Infra page. See Chapter 10.

invite The single-use link sent to a teammate to join your tenant. Expires in 7 days. See Chapter 6.

JWT The short-lived token issued at login. Used for browser sessions. Different from PATs. See Chapter 37.

label A key=value tag on an alert, event, or integration. Used for routing and filtering. See Chapter 11.

LLDP Link Layer Discovery Protocol — how network devices announce themselves to their neighbours. Daalu reads devices’ live LLDP tables to draw the observed side of the topology map. See Chapter 49.

LLM router The internal component that decides where each inference call goes. See Chapter 36.

management environment One named, independent instance of the management stack (Production, Lab, …), running in its own namespace with its own consoles. See Chapter 27.

management stack The set of services Daalu provisions to manage your network and servers: source of truth, workflow engine, config store and renderer, and optional zero-touch provisioning and DHCP. See Chapter 27.

local inference Inference served by your own GPU rather than a commercial LLM provider. See Chapter 15 and Chapter 35.

Nautobot The currently-supported source-of-truth system. See Chapter 30.

notification The outbound message Daalu sends to get a human’s attention. Goes through Slack, PagerDuty, email, browser push. See Chapter 11.

PAT — see personal access token.

personal access token (PAT) The durable credential for scripts and CI. Format: dpat_xxxxxxxxxxxxxxxxxxxxxxxx. See Chapter 37.

plan The pricing tier your tenant is on: Starter, Team, Business, or Enterprise. See Chapter 40.

primary environment The management environment the rest of Daalu binds to by default — Operations, topology, and device onboarding all read its source of truth. Marked with a Primary badge. See Chapter 27.

proposal — see change proposal.

reconciler The shipped agent that compares source-of-truth with live device state and writes drift proposals. See Chapter 13.

role One of admin or user. See Chapter 9.

runbook Documentation attached to an alert rule describing what to do when it fires. See Chapter 11.

seat A unique user active in your tenant within the billing month. Used for plan accounting. See Chapter 40.

severity One of info, warning, critical. See Chapter 11.

SKU A class of inference call: classifier, chat, chat-large, embedding. See Chapter 41.

snooze Suppressing notifications for an alert without resolving it. See Chapter 20.

source of truth (SoT) Your authoritative inventory system. Currently Nautobot. See Chapter 13.

tenant Your company’s workspace inside Daalu. Isolated from other tenants. See Chapter 9.

tier (LLM) — see SKU.

tool A specific function the Assistant can call. Some read-only, some via proposal. See Chapter 12.

topology (fabric topology) The live network map: nodes from the source of truth, links coloured by observed LLDP adjacency and telemetry. See Chapter 49.

tunnel — see federation tunnel.

user Anyone with a Daalu account. May be admin or non-admin. See Chapter 6.

Watchdog The always-firing test alert that verifies the alert pipeline. See Chapter 20.

webhook HTTP-based integration for arbitrary external systems. Inbound or outbound. See Chapter 33.

workflow A user-authored automation. Becomes an agent once active. See Chapter 21.


End of the Operator’s Handbook.

For the engineering / operations companion, see the Engineering & Operations Manual in the sibling docs/book-engineer/ directory.